Emilie Broughton Real Estate Blog

How to Woo a Repair Professional

At times it can be almost impossible to hire anyone to do any maintenance, repair, or construction work on your home. A recent article in the Wall Street Journal lists 4 strategies for securing the services of your local professional repair person, plumber, or carpenter, and another for breaking up.

  • Enter the “friend zone.”  If there is a repair person in your circle, devote some time to cultivating the friendship.  Don’t even bring up your needs until you’ve gotten together a few times.  Then ask for a reference.
  • Use an intermediary.  Ask a friend who is already using the person’s services to make an introduction, but don’t bring up your needs until you have cemented the relationship.
  • Plan to pay in cash.  Once you have got their attention, promise cash on delivery.  You might want to take a small home loan to do this, but this will guarantee attention the next time you need it.
  • Make them feel special.  If they do a good job leave a glowing review on their Facebook page, website, and their Angi listing.  Refer your friends. Your calls will be answered.

If, after all that hard wooing, you realize that repair person is awful at their job, better to end things quickly and use the strategies for find a new repair person.

This entry was posted in Blog, Real Estate.
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About Emilie

A transplant from the Pacific Northwest, Emilie has first-hand knowledge of the ins-and-outs of first-time home ownership and remodeling. She has become involved in the local art community and all the diversity Southern California has to offer and more recently has expanded her knowledge to include New Mexico.

Emilie’s passion to be involved in her community led her to become a licensed Realtor and Broker.  She continues to educate herself on different aspects of real estate to support clients with a variety of needs.  She is certified as a Military Relocation Professional (MRP) to work with U.S. Service families and veterans to find affordable housing solutions.

Having worked for both a small boutique firm and a company with a global presence, in 2023 she formed Emilie Broughton Real Estate to work with buyers, sellers, landlords, and tenants in California and New Mexico.

Splitting her time between the Land of Enchantment and the Golden State, Emilie focuses on Los Angeles County and the Greater Albuquerque metro area, helping her clients achieve their real estate goals in both Mountain and Pacific Time Zones.

Emilie represented her region as a California Real Estate State Director for three years.  She has served as President of the Pasadena Foothills Association of Realtors and is a multi-year recipient of the Five-Star Real Estate Professionals Award for the outstanding service she provides to her clients.

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